It has come to our attention that a number of financial institutions are experiencing a marked increase in fraudulent attempts to wire transfer funds from customer/member accounts, including advancing funds from home equity lines of credit (http://www.cuispa.org/announcement.php?39). In some instances, these requests are preceded by changes in member contact data (e.g. telephone number and address changes).

To protect Western member assets, Western has instituted additional security measures to ensure wire transfer and other requests are legitimate. These measures, which include enhanced member identification, may result in delays in processing wire transfer and other requests. We appreciate your understanding as we work to ensure our members' assets are protected and encourage members to monitor their accounts.

If you have any questions or find any unauthorized activity on your accounts, please contact our Call Center immediately at 877-254-9328, option 4.